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September 2009
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We Apologize for the Ignorance

That was the first line after the canned greeting in a customer support email I just got from a company I shall not name. They were responding to a support request I’d put in, and they proceeded to ask for more information they needed to proceed. So it kind of makes sense in that context.

But I found it very amusing. I think that phrase should probably be used much more often than it is and in many more contexts.

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